A 40th anniversary does not get any better than this! Morelli Heating & Air Conditioning, Inc. has emerged as the top business in the Heating and Air Conditioning category in this year’s Best Of Charleston awards. And it’s a well-deserved award! They have been in the heating and air conditioning business for 40 years and served nearly 10000+ customers.
Upon receiving this recognition, Morelli’s owner and co-founder, Tony Morelli, said, “We want to extend a very special thank you to everyone who nominated and voted for us in the Charleston City Paper’s Best Of Charleston this year. We’d also like to thank our amazing employees for their hard work, especially over the last two years. It is extraordinary that we won this year as we celebrate our 40th anniversary!”
The Charleston City Paper holds the Best Of Charleston awards annually and it’s a celebration of readers’ choices for some of their favorite Lowcountry people, places, and businesses. So, who is Morelli Heating and Air Conditioning, Inc., and what does this award mean for them?
Who is Morelli Heating & Air Conditioning, Inc.?
Morelli Heating & Air Conditioning Inc. was formed in 1981 by Jim and Tony Morelli after taking over the heating and air conditioning department of Charleston Oil. Jim Morelli had run this department since 1954 making Morelli Heating & Air one of the oldest family operated heating and air conditioning companies in the Lowcountry. They are a third-generation family business helping to take care of fourth-generation customers. Morelli Heating & Air was the first Carrier Factory Authorized dealer in South Carolina and has gone on to win Carrier Dealer of the Year in both 2006 and 2016, along with numerous other awards over the last 40 years.
Today, together with his brother, Andrew, who is responsible for the many large and small commercial projects, they have taken the company forward from a small residential service company to the award-winning residential and commercial business that it is today. With over 50 employees, 35 trucks, and nearly 10,000+ satisfied customers, it is safe to say that its growth has been tremendous and has stood the tests of time. Tony’s oldest daughter, Mary, has been with the company for over 15 years and has been instrumental in expanding their digital network and social media presence. Also, as a growing family business, Josh Waters, Tony’s son-in-law, has been the service manager for 10 years and, with the entire service department, ensures that customers are given the best in service and satisfaction.
Today, Morelli Heating & Air Conditioning, Inc. is a full-service mechanical contractor offering outstanding heating, cooling, and ventilation services for residential, commercial, and industrial customers in South Carolina’s Lowcountry. Furthermore, Morelli prides itself as an ethical and integrity-built company. Tony has made it clear that the company follows the Golden Rule: treat others as you want others to treat you. It is no wonder that it continues to be the Lowcountry’s
go-to service for heating and air conditioning solutions! Their motto “THE PROBLEM SOLVERS” is something that all of Morelli employees strive for.
Morelli Heating & Air Conditioning now works with third-generational customers throughout the Lowcountry of South Carolina. Its culture and idea of treating every customer equally and respectfully have gone a long way toward strengthening its reputation, customer loyalty, and referrals.
In addition to its outstanding reputation as the best, Morelli is also certified by the South Carolina Association of Licensed Trades (SCALT) and the North American Technician Excellence (NATE). Not only do these certifications equip Morelli with industry knowledge, but they also require extensive research, training, and experience. It is what enables Morelli to rovide the best quality of service.
Key Contributors to its Success
Morelli has fully embraced the concept of giving back to the community. Their success is attributed in significant part to community involvement, such as supporting soccer or baseball teams and engaging in local business chapters, as well as charities across the Lowcountry.
However, other factors have contributed to Morelli’s success, which has earned it the best heating and air conditioning company in Charleston. They include:
1. Exceptional Customer
Service Morelli prides itself in exceptional customer service, and you can expect high-quality standards in all of its products. This company is also a Carrier Brand Factory Authorized Dealer in terms of equipment. They are the first authorized dealer in Charleston and the entire state of South Carolina. Carrier’s comprehensive portfolio comprises high-grade air conditioners, furnaces, air quality devices, and thermostats.
An authorized dealer will always have the most innovative products at the best prices. Liability insurance, EPA certification, warranties, and excellent customer service are also required for authorization. Ultimately, Morelli guarantees your complete satisfaction.
2. Professional Services
Perhaps one of the key contributing factors to Morelli’s success over the years is its professional services. Their approach to Heating, Ventilation, and Air Conditioning is nothing but exceptional, solving problems at speed and at an affordable price. This approach has enabled the company to scale its customer base, and in the long term, it has seen customers coming back and asking for more. Morelli’s problem-solving techniques include troubleshooting, repair, preventative maintenance, and replacement. There is no difficulty that their full-service strategy cannot solve. Additionally, they provide design, build, engineering, construction, installation, and servicing for all their products.
3. Technology and Innovation
The concept of heating, cooling, and ventilating homes and businesses has remained the same for Morelli Heating and Air Conditioning, Inc. However, the main success has come from the method it uses. Morelli prides itself as a tech-savvy business. Staying on top of new technology in the HVAC field enables them to stay ahead of the competition and satisfy their customers. To stay relevant and updated, Morelli constantly tests out any new technology in the market.
However, trying out different techniques and new products is all but a small important part of what goes at Morelli Heating & Air Conditioning.
Previous Works By Morelli Heating & Air Conditioning, Inc.
In its 40 years of operation, Morelli Heating & Air Conditioning, Inc. has worked on some amazing projects worth noting. One of its specialty areas is historic buildings and homes. They understand that older homes require much more care than modern homes. For instance, they know the importance of keeping a steady humidity level in older buildings. Morelli Heating & Air Conditioning, Inc. has also worked on some historic structures in South Carolina, including the South Carolina Society Hall, Sword Gate House, Aiken Rhett, Nathaniel Russell House, Miles Brewton house, St. Michaels Church, St. Phillip’s Church, Grace Church and many, many more.
Besides working on historic homes and properties, this company has also developed and worked a specialty in medical institutions and schools. Such structures require a unique need with heating, cooling, and ventilation. Therefore, Morelli treats each project individually and puts all necessary precautions so as not to cause a disturbance to the structure.
Why Choose Morelli Heating & Air Conditioning
Morelli Heating and Air Conditioning, Inc. is a 40-year experienced business in the heating, ventilation, and air conditioning field. They offer top-of-the-shelf products built with the latest technology and services that guarantee you to come back for more. With free quotes, affordable installation budgets, emergency services, and a preventative maintenance program, Morelli Heating and Air Conditioning is undoubtedly the go-to place for your HVAC needs! In the Lowcountry, Morelli will solve problems to keep the interior of your home and business comfortable all year long. Contact Morelli Heating & Air Conditioning today at 843.554.8600 for services backed by the Golden Rule.