MORELLI HEATING & AIR CONDITIONING INC., NAMED A CARRIER FACTORY AUTHORIZED DEALER
INDIANAPOLIS (Feb. 19, 2004) – Morelli Heating & Air Conditioning, Inc ., Charleston, S.C., was recently named the first Carrier Factory Authorized Dealer in South Carolina. This endorsement program was designed by Carrier Corporation to promote quality, excellence and attention to detail in solving the heating and cooling needs of homeowners by Carrier dealers.
For 23 years, Morelli Heating & Air Conditioning has been a family business taking care of its customers’ needs. In 1975, Tony Morelli went to work for his father becoming a second-generation HVAC dealer in the Charleston area. His brother and sister are also involved in the business helping keep the Morelli tradition alive.
“My father and I created a business that respected and stayed focused on our customers,” explains Morelli. “We’ve continued that same philosophy. Not only are we a second-generation business, we’re now servicing third and fourth generations of customers. My father was proud of his business and the service he provided his customers. We strive to bring that same attention, focus and detail to our customers and the service we provide.”
Morelli has 52 professionals who are trained and skilled to handle everything from routine maintenance to system repair. “Each of our team members are trained to provide 100% customer satisfaction,” says Morelli. “We are problem solvers for our customers. They depend on us to provide a service and we try to surpass their expectations.”
“We’re proud that Morelli Heating & Air Conditioning , Inc. has achieved Factory Authorized Dealer status,” said Halsey Cook, president of Carrier’s North America Residential business unit. “Morelli’s reputation for premium customer service precedes them in South Carolina, and they’ve certainly been one of our top dealers in the United States for many years, so it’s no surprise they have been given this distinction.”
“When homeowners see Morelli Heating & Air Conditioning, Inc. with the Factory Authorized Dealer label, they can count on peace of mind and a ‘no risk’ option,” said Andy Paskins, Carrier channel marketing manager. “This means fewer, if any, callbacks, hassle-free transactions and superior customer service.”
Consumers benefit from the Factory Authorized Dealer endorsement as well. When calling Morelli Heating & Air Conditioning, Inc., a Factory Authorized Dealer, homeowners can be assured of choosing among Carrier’s industry-leading, innovative HVAC systems for the home or small business; dealer expertise in selecting, installing and servicing the equipment; an even higher standard of service; and, a written assurance of quality.
For more information about Morelli Heating & Air Conditioning, Inc., please call (843) 554-8600 or visit their web site at www.morelliair.com. For more information about the Carrier Factory Authorized Dealer program, or Carrier heating and cooling systems, please call 1-800-Carrier or visit our Web site at www.carrier.com .
Celebrating 100 years of innovation and the invention of modern air conditioning by its founder, Willis Haviland Carrier, Carrier Corporation is the world’s largest manufacturer of heating, air conditioning and refrigeration systems and equipment. It is a subsidiary of United Technologies Corporation (NYSE:UTX), which provides a broad range of high-technology products and support services to the aerospace and building systems industries.